Log in to access your account and balance

How do I log in to Shotz Casino on my phone without getting stuck in a loop?

Open the site in your browser, tap Log In, and enter the same email (or username) and password you used at sign-up. If it keeps bouncing back to the login screen, clear cookies for the site and try again in a private/incognito tab.

What do I do if Shotz Casino says my password is wrong even though I’m sure it’s right?

Use “Forgot Password” and reset it from the email link, then sign in with the new password right away. If you copy-paste passwords, retype it once—extra spaces from autofill can trigger a mismatch.

Can I log in to Shotz Casino with Google or Apple, or do I need an email and password?

If you created your account using Google or Apple sign-in, keep using that same button on the login screen. If you registered with email, log in with email and password; mixing methods can create a second account tied to a different address.

What should I do if Shotz Casino asks me to verify my identity before I can log in or cash out?

Complete the ID check from your account area by uploading the requested documents and make sure the name and date of birth match your profile. In Canada, this step is used to confirm age and to meet anti-fraud and anti–money laundering checks.

Why can’t I log in to Shotz Casino from Canada—does it block some provinces?

Some online casinos limit access based on provincial rules and where your IP address shows you are. Turn off any VPN or proxy, then try again; if the site still won’t load your account, the casino may not accept players from your province.

What do I do if Shotz Casino sends me a login code or security email but I’m not receiving it?

Check your spam/junk folder and search your inbox for the casino name, then resend the code once. If you’re using an email alias or a typo slipped into your sign-up email, you’ll need to update the contact email through account support before you can complete sign-in.